Purpose\ud– Grounded in service-dominant (S-D) logic, the purpose of this paper is to explore the core components of smartness to present a framework for the development of the smart tourism destination.\ud\udDesign/methodology/approach\ud– The paper explores the core components of smartness through case study analysis of well-established smart cities.\ud\udFindings\ud– The paper conceptualises smartness and argues ICT, leadership, innovation and social capital supported by human capital are core components of smartness. Although ICT is a critical enabler for smart tourism destinations, it is insufficient on its own to introduce smartness. The combination of hard and soft smartness components within a S-D logic ecosystem structure holds the potential for sustained competitive advantage and enhancement of quality of life of both residents and tourists in smart tourism destinations.\ud\udOriginality/value\ud– The paper extends the application of S-D logic to the context of smart tourism destinations, specifically to examine the smartness concept as a means for competitiveness in tourism destinations.
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机译:目的\ ud–基于服务主导(SD)逻辑,本文的目的是探索智能的核心组成部分,以提出开发智能旅游目的地的框架。\ ud \ ud设计/方法/方法\ ud – ud通过案例研究分析了智慧城市的核心组成部分。\ ud \ udFindings \ ud–白皮书将智慧概念化,并认为ICT,领导力,创新和人力资本支持的社会资本是智慧的核心组成部分。 。尽管ICT是智能旅游目的地的关键推动因素,但仅凭信息本身不足以引入智能。 SD逻辑生态系统结构中硬性和软性智能组件的组合具有保持持续竞争优势并提高智能旅游目的地居民和游客生活质量的潜力。\ ud \ ud原始性/价值\ ud–本文扩展了SD逻辑在智能旅游目的地中的应用,特别是研究智能概念作为旅游目的地竞争力的一种手段。
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